Welcome to NCLEX by PayneBrain ("the App"), developed and operated by PayneBrain Apps ("we", "us", or "our"). This Privacy Policy explains what information we collect when you use our iOS application, how we use it, and your rights regarding that information.
By downloading or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.
Table of Contents
1. Information We Collect
We collect the minimum information necessary to provide and improve the App.
Information stored locally on your device (never transmitted to us):
- Quiz scores and performance history
- Flashcard progress and segment completion
- Mini-game scores
- Onboarding completion state
- Pro unlock status (granted by Apple's StoreKit)
- User preferences (font size, settings)
Information processed by Apple on our behalf:
- Purchase receipts for the one-time Pro upgrade — handled entirely by Apple StoreKit. We never see your payment details, Apple ID, or billing information.
- Crash logs and basic diagnostic information — if you opt in to sharing diagnostics with developers in your iOS Settings.
We do not collect your name, email address, phone number, location, contacts, camera access, microphone access, or any other personally identifiable information.
2. How We Use Information
Information stored on your device is used exclusively to:
- Display your progress, streaks, and performance analytics within the App
- Remember your quiz history so you can track improvement over time
- Restore your Pro unlock status after reinstalling the App (via Apple's receipt validation)
- Personalize the app experience (e.g., font size preferences)
We do not use your data for advertising, profiling, or any purpose beyond operating the App.
3. In-App Purchases
The App offers a one-time NCLEX Pro upgrade. All payment processing is handled exclusively by Apple's App Store through StoreKit. We never receive, store, or process your payment card details, Apple ID, or billing address.
Your purchase entitlement is verified locally using Apple's StoreKit transaction receipts. To restore a previous purchase after reinstalling, use the in-app "Restore Purchase" button, which triggers Apple's receipt sync — no data is sent to our servers.
For billing questions, refunds, or subscription management, please contact Apple Support directly at reportaproblem.apple.com.
4. Analytics & Crash Reporting
We do not integrate any third-party analytics SDKs (e.g., Firebase, Mixpanel, Amplitude) into the App. We do not track your in-app behavior or send usage events to external servers.
If you have opted in to sharing iPhone Analytics with app developers (Settings → Privacy & Security → Analytics & Improvements), Apple may share anonymized crash reports and diagnostic data with us. This data does not identify you personally and is used solely to identify and fix bugs.
5. Third-Party Services
The App uses the following Apple-provided frameworks, which are subject to Apple's own privacy policies:
- StoreKit — processes in-app purchases
- SwiftUI / UIKit — rendering the app interface
- UserDefaults — local on-device storage
We do not integrate Facebook SDKs, Google SDKs, advertising networks, or any other third-party data collection services. The App has no backend server, database, or API that receives your data.
6. Children's Privacy
The App is designed for nursing students and healthcare professionals preparing for the NCLEX-RN licensure exam. It is not directed at children under the age of 13.
We do not knowingly collect any personal information from children under 13. If you believe a child under 13 has provided personal information through the App, please contact us immediately and we will take steps to remove such information.
7. Data Retention & Deletion
All data generated by the App is stored locally on your device. We do not hold copies of your data on any servers.
To delete all App data:
- Go to Settings → General → iPhone Storage on your device
- Find NCLEX by PayneBrain in the list
- Tap Delete App
Deleting the App removes all locally stored progress, scores, and preferences. Your Pro purchase receipt is retained by Apple and can be restored if you reinstall the App.
8. Security
Because we do not transmit your data to external servers, the primary security surface is your device itself. We recommend:
- Keeping your iOS software up to date
- Using a device passcode or Face ID / Touch ID
- Enabling iCloud Backup if you want to preserve app data when switching devices
In-app purchase verification uses Apple's cryptographic receipt validation, which ensures Pro unlock status cannot be spoofed or forged.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding personal data under laws such as the CCPA (California), GDPR (EU/UK), or other applicable regulations.
Because we do not collect or store personal data on our servers, most data rights (access, portability, erasure) are exercised directly on your device by deleting the App (see Section 7).
For any privacy-related requests or questions, contact us at the address below and we will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will provide notice within the App.
Continued use of the App after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact Us
Questions, concerns, or privacy requests? We're happy to help.
privacy@paynebrainapps.com